Standards
Standards
»Engineering
8686 / 2023
Quality management — customer satisfaction — guidelines for complaints handling in organizations
Endorsement Date
04-09-2023
Pages Count
36
Sector
Engineering
Committee Name
Quality
Standard Type
Price
390 L.E.
Main References
ISO 10002:2018 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
Standard Status
New
Obligatory Status
Not Obligatory
Decisions Number
ICS
03.120.10